Customize Adobe Reader X to work on XenApp 5 and 6 x86 and x64

Thursday, April 7, 2011
By Edwin


If you install  Adobe Reader X on XenApp without making the necessary modification you will end up with error messages looking like this

If you goanna search on Google you will find this Adobe article that makes the statement that Adobe Reader X is not supported on Citrix in Protected Mode

But if you take a look at the Acrobat Enterprise Administration Guide Chapter 8.

You wil see that it is possible to disable protected mode.


Protected Mode can be locked as enabled or disabled as follows:

1. Go to HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Adobe\<product name>\<version>\ FeatureLockDown.
2. Right click and choose New > DWORD Value.
3. Create bProtectedMode.
4. Right click on the key and choose Modify.
5. Set the value to 0.

Then create a custom MST with the Adobe Reader X Customization Wizard.

Choose the settings you want for your organization and add de registry key as in picture 4.

After that you will see its working on Xenapp 5-6 x86 and x64
 7-4-2011 9-55-487-4-2011 9-56-317-4-2011 9-56-487-4-2011 12-43-587-4-2011 9-57-207-4-2011 9-57-317-4-2011 9-57-447-4-2011 9-58-307-4-2011 9-58-397-4-2011 9-58-497-4-2011 9-59-007-4-2011 9-59-137-4-2011 9-59-367-4-2011 12-47-39

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